Universal-Decision-Agent-For-Customer-Support
Verified Safeby shilpamadini
Overview
A multi-agent customer support orchestration system that processes tickets end-to-end, integrating knowledge base, account data, and long-term memory.
Installation
python 03_agentic_app.py --mode demoEnvironment Variables
- OPENAI_API_KEY
- OPENAI_MODEL
- CULTPASS_DB_PATH
- UDAHUB_DB_PATH
- UDAHUB_MEMORY_DB_PATH
Security Notes
The project loads API keys from environment variables, which is good practice. FastMCP servers are configured to use `stdio` transport, limiting direct external network exposure for the microservices themselves. Database paths are configurable. SQL queries leverage SQLAlchemy ORM which generally prevents injection, though dynamically constructed `LIKE` clauses in search tools might warrant extra scrutiny for highly untrusted inputs in a production environment. No `eval` or obvious malicious patterns were found.
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