multiagent-customer-support
Verified Safeby XuYunlei
Overview
A multi-agent customer support platform leveraging LLMs and a database to handle customer queries and manage tickets.
Installation
./quick_start.shEnvironment Variables
- GOOGLE_API_KEY
- OPENAI_API_KEY
Security Notes
The system correctly uses parameterized queries for SQLite interactions, mitigating SQL injection risks. API keys are handled via environment variables (.env file). However, the main user-facing API (extras/server.py) and the MCP server (mcp_impl/mcp_server.py) bind to '0.0.0.0' by default. While acceptable for local development or demo purposes, this exposes services to the local network and would require additional security layers (e.g., firewall, authentication, TLS) if deployed in a production or publicly accessible environment. No 'eval' or other obvious arbitrary code execution vectors were found.
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